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Emerging Technologies Empowering Insurers to Thrive

Emerging Technologies Empowering Insurers to Thrive

Certainly, no private sector has felt the brunt of COVID as the insurance industry. A recent report estimates of the cumulative payout of American insurers for pandemic-related care are as high as over half a trillion. At the same time, exciting technologies are...
Good Beginnings – Achieving Sustainable Automation

Good Beginnings – Achieving Sustainable Automation

Last year, I spoke at Decision Camp about practices that rapidly orient a new team and get them discovering problems in their project–like a compass orienting them toward the North Star. We covered exploring a journey, working through assumptions, stating the problem...
Digital Automation: Moving Retail to the Express Aisle

Digital Automation: Moving Retail to the Express Aisle

Perhaps no business sector requires smoothly performing more daily functions than retail. Every day, at every location, store chains must manage thousands of products, customer transactions and operational requirements, both in-store and online. As competition grows...