For every service provider, every subscription-based business and every other business that depends upon a steady, ongoing revenue stream from monthly payors, churn is their universal bane. Obviously the higher the churn rate, the more pressure on new sales....

One technology that often comes to mind when discussing automation as a concept is Robotic Process Automation (RPA). Most companies that have invested in automation have implemented RPA to alleviate their coworkers from manual, tedious, and repetitive tasks. Digital...

A century ago, a storeowner could look a customer in the eye and determine whether to extend them credit or accept check payment. Scam artists were notorious. Certainly, the art of fraud detection has advanced more than a bit since, but so have attacks. Global...