More than half of our rule authors identify as non-developers or business analysts. That’s great news for the business since they are closest to the problem. At the same time, it makes honing your team’s rule authoring practice critical. Decisions (including all of...

Not all business problems are obvious to everyone on the team. Agreeing on problem priority is equally troublesome. Decision management begins with people talking to each other about what’s important. It includes hopes, dreams and the current state of suffering. The...

How a rules project is led has as much to do with its potential success as any other consideration. An effective leader can rally a team towards a series of major wins; an ineffective leader will leave a team scraping for minor victories. How you choose to lead your...