No two customers are alike, and nothing knows it better than AI. More and more service businesses, in sectors from airlines to gaming, are realizing...
Automate Personalization: Building Customer Loyalty Through AI Decisioning
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AI Decisioning: What is it, exactly?
Introduction Every second of every day, all across the globe, vital, life-affecting decisions are increasingly made not by people, but by AI...
AI Explainability: Why You Need It, Why It Matters
It’s no secret artificial intelligence is transforming business and life in general. AI is empowering organizations to raise productivity, lower...
Digital Transformation, the New Beginning
Certainly, digital transformation is not a new organizational movement. The term has been in the corporate bloodstream since the emergence of the...
Decision Inventory – 14 sources where decisions may live
Landscapes paint the big picture. The eye moves along the tips of peaks and the valleys below. Decision inventories function the same. They allow...
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