Analytics

Certainly, no private sector has felt the brunt of COVID as the insurance industry. A recent report estimates of the cumulative payout of American insurers for pandemic-related care are as high as over half a trillion. At the same time, exciting technologies are...

Have you ever made a bad business decision? Maybe it was a minor one (signing a two-year contract without shopping for additional bids) or maybe it was one for the history books (filling the Hindenburg with hydrogen instead of helium). Regardless of the magnitude,...

Every project needs a north star. When we kick off a “Discovery Workshop” the first step is to agree what that star looks like. Getting there takes time. Our process involves taking the project team through critical assumptions—those things that if true, would mean...