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When to Automate or Augment Decision Making

A Report from Gartner®

As the speed and complexity of business continue to increase, and customer expectations continue to evolve, decision making must become more accurate, efficient, contextualized, scalable and adaptable.

Savvy businesses can manage their logic in this demanding, ever-evolving landscape by leveraging decision intelligence.

Download the report and discover:

  • The differences between decision automation vs. decision augmentation vs. decision support and when to utilize each approach;
  • How complexity, risk and timing should shape your decisioning strategy; and
  • Gartner’s recommendations for how to apply decision intelligence effectively.

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Gartner, When to Automate or Augment Decision Making. Pieter den Hamer, W. Roy Schulte. 18 August 2022

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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