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Why Insurance Needs a Human-Centric Digital Transformation | Ema Roloff (Roloff Consulting)

In this episode of Humans in the Loop, our guest, Ema Roloff, a digital strategist, keynote speaker, and influencer, discusses the insurance industry’s challenges and changes. We are learning more about problems such as the workforce gap, legacy systems, and market demands like climate change and cyber threats. Furthermore, she discusses how technology, including AI, can assist in tackling these issues, balancing innovation with the need to keep a human-first approach. Ema also shares insights into her background and the importance of a solid technological foundation for companies.

A short summary of talking points:

  • Emma Roloff’s Background and Expertise
  • Challenges in the Insurance Industry 
  • Workforce Gap in Insurance 
  • Technology and AI in Insurance 
  • Legacy Systems and Modernization 
  • Market Demands and Predictive Solutions 
  • Advice for Executives and Future Outlook 

Tune in to the latest episode of Humans in the Loop for actionable insights and inspiration to lead and innovate your ways of working.

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