For developers and architects working for insurance organizations, business analysts’ requests for “quick” or “simple” changes to claims adjudication calculations can set off a huge ripple effect that begins with lost time and productivity and often ends with frustration. From sifting through large application code repositories for a single calculation that needs to be modified, to miscommunication about the specifics of the change, the “quick” or “simple” change can rapidly become anything but quick or simple.
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