Orchestrate decisions

Bring rules, data, and predictive models together into coordinated decision flows. Orchestration ensures consistency across systems, transparency for stakeholders, and adaptability as conditions change.

Coordinate decision flows 
across systems

Disconnected decision-making creates silos, inconsistencies, and delays that undermine customer experience and compliance. InRule connects rules, data, and predictive models into orchestrated decision flows, ensuring decisions run consistently across applications and channels.

Unified decision modeling
Unified decision modeling

Explicitly model decision flows in natural language so analysts, IT, and stakeholders share the same view of logic. This transparency helps teams trace how outcomes are determined and adapt quickly when requirements change.

Integrated intelligence
Integrated intelligence

Combine deterministic rules with predictive models and real-time data orchestration. Rules provide compliance guardrails, while machine learning adds insights. Together they help teams use your data effectively without compromising explainability.

Seamless deCross-system execution
Seamless deCross-system execution

Decision flows rarely live in one application. An API-first design, .NET and JavaScript runtimes, and connectors for platforms like Salesforce and Dynamics enable decisions to run across systems. This ensures consistency, whether the logic executes in a CRM, web app, data warehouse, or core system.

Connect rules, models, and people for consistent outcomes

When decisions are managed separately by different systems, the result is duplication, delays, and inconsistency. Orchestration provides a way to coordinate these elements in one flow so outcomes are consistent and auditable.

For example, in financial services, loan origination can combine eligibility rules, fraud models, and customer data checks into a single flow. In insurance, claims decisions often blend rules for coverage with machine learning models for fraud detection. By modeling these flows explicitly, organizations improve transparency and reduce the risk of conflicting decisions.

Orchestrating decisions in practice

Model connected decisions
Model connected decisions

Decision flows are modeled in natural language, so analysts, IT, and stakeholders share the same view of how logic is structured and executed.

Combine rules and intelligence
Combine rules and intelligence

Deterministic rules are paired with predictive models to guide outcomes. Guardrails ensure machine learning remains explainable and compliant.

Integrate across systems
Integrate across systems

An API-first design and the JavaScript runtime allow decisions to execute in CRMs, mobile apps, and Snowflake procedures — running logic close to the data.

Route human tasks
Route human tasks

Some choices require human judgment. Orchestration makes it easy to insert reviews, approvals, or escalations into the flow, while keeping full visibility.

Trace end-to-end outcomes
Trace end-to-end outcomes

Visual Trace, reports, and regression testing ensure orchestrated flows are transparent, auditable, and aligned with business requirements.

With InRule, we’ve seen specific evidence of better decisions.
– Director of Application Development, Fortegra (specialty insurance)

FAQ

Real questions. Real answers.

Top questions from our community

What does it mean to orchestrate decisions?

It means structuring related rules, models, and data requests into a coordinated flow, rather than managing them separately.

Why not just automate each decision on its own?

Automating decisions in isolation can lead to duplication, conflicting logic, or gaps in compliance. Orchestration keeps them consistent and governed.

Can orchestration include both rules and AI?

Yes. Many organizations use rules to enforce policies and AI models to predict outcomes. Orchestration defines how they interact so models remain governed and explainable.

How do humans fit into orchestrated decisions?

Some decisions, like high-value loans or regulated approvals, still require human judgment. Orchestration routes these cases appropriately and logs the review for accountability.

What industries benefit from orchestration?

Financial services use orchestration in loan origination and risk assessments. Insurers use it for underwriting and claims automation. Government agencies apply it to eligibility checks for benefits programs.

Is orchestration only for large enterprises?

No. While orchestration helps manage complexity at scale, smaller organizations also benefit from having decision logic organized, explainable, and reusable across applications.

What should I look for in a decision orchestration tool?

Look for:

  • A modeling environment that shows decision flows clearly
  • Integration of rules, data, and predictive models
  • Guardrails to enforce compliance and explainability
  • Human-in-the-loop routing for exceptions
  • APIs and runtimes that support execution across systems
  • Monitoring and logging for transparency and audits

Resources

Related resources

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