InRule for insurance

Insurers rely on InRule’s automation capabilities to streamline underwriting, claims, and policy administration while staying aligned with regulatory requirements. By combining rules, workflows, and predictive models, they reduce errors, cut cycle times, and deliver consistent, explainable outcomes.

Challenges for insurance

Insurers face the challenge of adapting underwriting and claims processes quickly while maintaining regulatory compliance, detecting fraud, and keeping costs low.

Adapting to change at scale
Adapting to change at scale

Frequent updates to underwriting, pricing, and claims rules slow responsiveness and drive up costs when logic is buried in code or locked behind IT cycles.

Evolving regulations
Evolving regulations

Inconsistent rule updates and limited traceability make it hard to ensure that every decision meets policy standards, audit requirements, and regulatory expectations.

Fraud oversight
Fraud oversight

Manual reviews and opaque predictive models limit the ability to identify fraud efficiently or explain outcomes to regulators and customers.

Testimonials

Hear from our clients

Lee Company (facilities services)
Lee Company (facilities services)
Director of IT
“We’re still early in our journey with InRule and have so many more processes we can optimize with automation.”



Alabama Department of Public Health
Alabama Department of Public Health
Senior Manager
"InRule is in a class of its own. The BRMS is very intuitive, easy to use, and performs great. The best part is the after-sales support … they value customer success."


Fortegra Financial
Fortegra Financial
Director of Application Development
"With InRule, we’ve seen specific evidence of better decisions."





Essity
Essity
Dana Chris Reaves, Director of IT
“The most important factor in choosing InRule’s platform was its ability to capture all the different data sets … turning it into actionable insights and dashboards. … flexibility … was a true game-changer.”


Residential Earthquake Insurance Company
Residential Earthquake Insurance Company
VP Information Systems
"By utilizing the InRule rule authoring tools across our development and business departments we have been able to eliminate a lot of ambiguity between what the business users want and what the developers deliver.”


Toi-Toys
Toi-Toys
Bart Daams: Regulatory Affairs & Compliance Manager
"An unexpected benefit was the transparency in locating a specific product in each step of the process … we now just look in InRule and immediately discover its whereabouts. With manual ways of working … you’re bound to miss steps … InRule helps ensure full compliance."

Modernizing underwriting and claims 
with InRule

InRule streamlines underwriting, claims, and fraud detection by separating rules from code and modeling processes with BPMN. Analysts can trust their rules through Vocabulary, caseworkers see clear lists and forms, and IT ensures compliance with audit-ready reporting. With regression testing, insurers test effectively and deploy with confidence, reducing cycle times and maintaining transparency for regulators.

Deliver regulatory-compliant, transparent insurance decisions

Automation in insurance ensures accuracy and auditability in processes that must balance customer service, risk management, and strict compliance requirements.

Underwriting and quoting

Automate eligibility, pricing, and policy issuance with rules that enforce underwriting guidelines while allowing fast updates when market or regulatory conditions change.

Claims process automation

Reduce cycle times by automating claims intake, validation, and settlement. Rules handle coverage checks while workflows route exceptions to human reviewers.

Fraud detection and prevention

Use predictive models alongside rules to detect suspicious patterns. Deterministic guardrails keep fraud detection transparent and auditable, supporting regulatory reviews.

Regulatory compliance

Ensure every decision from policy pricing to claims settlement is logged and explainable. Versioning and audit reports provide confidence that processes remain compliant with evolving regulations.

FAQ

Real questions. Real answers. Top questions from our community

Which insurance processes are most often automated?

Common areas include underwriting, quoting, claims intake and settlement, policy administration, regulatory compliance checks, and fraud detection.

How does automation help with regulatory compliance?

 By externalizing decision logic into a governed rules engine, every decision is logged, traceable, and auditable. InRule provides transparency through Visual Trace, Rule Application Reports, and regression testing logs, making it easier to explain decisions during regulatory review.

Can automation improve claims cycle times?

Yes. Routine coverage checks and validations can run automatically, while exceptions are routed to claims specialists. This reduces delays and improves customer satisfaction.

How does automation support fraud detection?

 Rules enforce thresholds and trigger investigations, while predictive models identify unusual behavior. Guardrails ensure these models remain transparent and explainable to regulators.

How does automation affect customer experience?

Customers benefit from faster quoting, quicker claims resolution, and consistent decisions, while insurers maintain transparency and regulatory accountability.

What should I look for in an insurance automation platform?

 Look for:

  • Ability to externalize and audit rules for underwriting and claims
  • Transparent fraud detection that blends rules with predictive models
  • Modeling tools in business language for analysts and underwriters
  • Testing, validation, and regression features to minimize errors
  • Versioning and deployment safeguards for audit readiness
  • Integration with core insurance systems (policy admin, claims, CRM)

Resources

Explore the platform in action

Explore real-world examples of how organizations use InRule to unify rules, processes, and data. Read articles, watch webinars, and access expert insights on building transparent, adaptable automation.

Automate compliant, high-volume financial decisions