Government
InRule for State, local, provincial, and regional agencies
State, local, and provincial / regional agencies face constant pressure to deliver transparent services to citizens while adapting to new policies, regulations, and resource constraints. InRule enables agencies to manage eligibility, benefits, corrections, and compliance decisions in ways that are explainable, auditable, and efficient.
Challenges for state, local, and provincial / regional agencies
Public sector agencies must deliver fair, transparent services under resource constraints while ensuring compliance with constantly changing policies and regulations.
Legacy IT and siloes
Aging infrastructure and fragmented systems make modernization and integration difficult.
Policy translation
Converting legislation into consistent eligibility and compliance logic is error-prone and time-consuming.
Audit risk
Lack of traceability in eligibility, benefits, or sentencing decisions undermines trust and raises compliance risk.
Resource constraints
Agencies must deliver more services with limited staff and shrinking budgets, increasing the need for automation.
Testimonials
Hear from our clients
Lee Company (facilities services)
Director of IT
Alabama Department of Public Health
Senior Manager
Fortegra Financial
Director of Application Development
Essity
Dana Chris Reaves, Director of IT
Residential Earthquake Insurance Company
VP Information Systems
Toi-Toys
Bart Daams: Regulatory Affairs & Compliance ManagerEnabling transparent, compliant public services with InRule
Agencies use InRule to automate sentencing, eligibility, benefits, and DMV services. Analysts trust their rules by modeling in natural language, process consultants build BPMN workflows, and caseworkers work from lists and forms. With tracing and audit-ready reporting, agencies test effectively and deploy with confidence, ensuring compliance while reducing errors and service delays.
Deliver transparent, compliant, and efficient public services
Automating high-volume, policy-driven decisions reduces manual work, ensures fairness, and allows agencies to respond more quickly to citizens’ needs.
Corrections and sentencing
Automate sentence calculation, parole eligibility, and earned-credit adjustments. InRule rules and models eliminate manual errors and provide full audit trails, used today by departments of corrections serving more than 150,000 inmates.
Eligibility and benefits
Support complex eligibility determinations for programs such as Medicaid, SNAP, TANF, and WIC. Policy-to-Practice® alignment ensures that regulatory changes can be modeled directly in natural language without relying on IT backlogs.
Education and student services
Apply decision automation to eligibility for school programs, performance mapping, and student record management. InRule enables secure
Motor vehicles and licensing
Automate DMV services including self-service transactions, instant record authentication, and mandate updates. Rules ensure compliance while workflows streamline service delivery.
Common use cases include sentence calculation, parole eligibility, Medicaid and SNAP eligibility, WIC administration, motor vehicle services, and education program management.
By externalizing decision logic into a governed platform, every decision is logged, versioned, and auditable. InRule supports compliance with standards like CMS MITA and provides tracing features such as Visual Trace, Rule Application Reports, and regression testing logs.
Yes. InRule is already used in departments of corrections to eliminate manual errors in time calculations and parole eligibility. Machine learning models add accuracy to risk assessments while deterministic rules ensure transparency.
Automation shortens wait times, reduces errors, and ensures consistent outcomes. Self-service portals for DMV or benefits eligibility, for example, allow citizens to complete transactions instantly and reliably.
Not all public sector decisions can be fully automated. InRule’s process automation routes exceptions and high-value cases to human reviewers, logging actions for accountability and transparency.
Look for:
- Natural language rule modeling to capture regulations clearly
- Testing and tracing features for audit readiness
- Integration with existing government systems and secure data exchange
- Versioning and rollback for safe policy updates
- BPA capabilities like lists and forms to manage human workflows
- Transparent ML integration for risk scoring and fraud detection
Resources
Explore the platform in action
Explore real-world examples of how organizations use InRule to unify rules, processes, and data. Read articles, watch webinars, and access expert insights on building transparent, adaptable automation.
