New research from Forrester* reveals how organizations are using artificial intelligence and machine learning – along with human expertise – to automate decisions in digital transformation projects and customer engagement applications.
Join guest presenter Forrester VP and Principal Analyst Mike Gualtieri for an on-demand webinar to learn key takeaways of the recent survey of IT decision makers.
Learn how enterprises are tackling digital transformation initiatives that incorporate AI, machine learning and decision automation – and the potential pitfalls of these vital projects.
Gualtieri will also share recommendations for where to begin when emerging on a digital transformation project that includes AI and machine learning.
The presentation also features InRule Co-Founder and CEO Rik Chomko who highlights:
- Use cases and real-world examples of how organizations are bringing together the worlds of machine learning, decision automation and human expertise to drive growth
- How these technologies can be used to promote compliance with regulations and drive customer satisfaction and loyalty
Forrester’s research uncovered that within the next one to three years, nearly 50% of IT leaders plan to double their decisioning power by applying business rules in tandem with AI and machine learning.
Can you afford to be left behind?
*Why Artificial Intelligence Isn’t Good Enough, a commissioned study conducted by Forrester Consulting on behalf of InRule, June 2020