Certainly, no private sector has felt the brunt of COVID as the insurance industry. A recent report estimates of the cumulative payout of American insurers for pandemic-related care are as…

4 key recommendations to make AI explainability effortless and actionable A recent Forrester Consulting study* revealed that that nearly 3 out of 4 IT decision makers are concerned about emerging…

Last year, I spoke at Decision Camp about practices that rapidly orient a new team and get them discovering problems in their project–like a compass orienting them toward the North…

Perhaps no business sector requires smoothly performing more daily functions than retail. Every day, at every location, store chains must manage thousands of products, customer transactions and operational requirements, both…