Topics
Oh, the Wondrous Things You Can Do…

Four universal business benefits of utilizing a decision platform. When someone mentions decision automation with a decision platform, what’s the first thing that comes to mind? Some people mistakenly think of a workflow engine. Others picture the consolidation of logic deployed outside of specific business applications. And then there are

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Katie Knox

04/27/2021
Speed of Rule Trust

A while back, we got to attend a workshop that referenced the “Speed of Trust” by the other Covey, Stephen M.R. not Franklin. It was a great eye-opener in conveying how strong relationships and trust are primary drivers to productivity and efficiency. I chalked it up to the “good to

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Mark Lonsway

07/30/2013
Business Rules, Dynamics CRM Online and a Custom Azure Web Service

During a recent client engagement there was a requirement to manage insurance quotations using Dynamics CRM. The client was set on using the cloud-based version, Dynamics CRM Online. The robust and highly-configurable entity models in Dynamics CRM were more than adequate to handle the data needs for the problem. In

RS+ST

ROAD Services + Support Teams

07/15/2013
The Magic of Self Service Application

There is an age old adage I start every presentation with: “If you give a person a fish, you feed them for a day. If you teach a person to fish, you feed them for a lifetime.” That is the essence of self-service. What it can evolve to from there

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Loren Goodman

07/08/2013
D’oh! Applications Should Be Smart

Every once in a while I do something stupid when I’m using an application. Sometimes I forget to fill out a field on a form or maybe I type in my birthday in the wrong format or miss the obvious “agree to these terms” checkbox that will allow me to

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Rik Chomko

06/05/2013