Topics
Exploring the Differences Between Automation Technologies

Today’s tech world is dominated by conversations about automation, artificial intelligence, and machine learning. Working at InRule brings me to an exciting intersection of these technologies. However, when speaking with non-InRulians about our core competencies, I often find myself explaining the automation piece. InRule’s core mission is to Make Automation

PF

Peter Fudalej

10/20/2021
The Old Switcheroo: Transform CRM from Stick to Carrot

Taking time to incorporate feedback from sales and to help sales leverage CRM features that help them will build good will that transforms CRM from a dreaded stick to a tasty carrot. In my first post, I explained that people hate CRM because most CRM implementations are designed with the

PMT

Product Management Team

08/12/2013
Why People Hate CRM

Most people hate using CRM systems because they get in the way of doing their jobs. Do a Google search for “why people hate CRM” and you will find a lot of thoughts. The common thread in all of them was put well by Gene Marks in his late 2012

PMT

Product Management Team

08/05/2013
Speed of Rule Trust

A while back, we got to attend a workshop that referenced the “Speed of Trust” by the other Covey, Stephen M.R. not Franklin. It was a great eye-opener in conveying how strong relationships and trust are primary drivers to productivity and efficiency. I chalked it up to the “good to

ML

Mark Lonsway

07/30/2013
Business Rules, Dynamics CRM Online and a Custom Azure Web Service

During a recent client engagement there was a requirement to manage insurance quotations using Dynamics CRM. The client was set on using the cloud-based version, Dynamics CRM Online. The robust and highly-configurable entity models in Dynamics CRM were more than adequate to handle the data needs for the problem. In

RS+ST

ROAD Services + Support Teams

07/15/2013
The Magic of Self Service Application

There is an age old adage I start every presentation with: “If you give a person a fish, you feed them for a day. If you teach a person to fish, you feed them for a lifetime.” That is the essence of self-service. What it can evolve to from there

LG

Loren Goodman

07/08/2013
D’oh! Applications Should Be Smart

Every once in a while I do something stupid when I’m using an application. Sometimes I forget to fill out a field on a form or maybe I type in my birthday in the wrong format or miss the obvious “agree to these terms” checkbox that will allow me to

RC

Rik Chomko

06/05/2013