by Jonathan Kaler | Sep 12, 2023 | AI and Machine Learning, Customers, Decision Platform, Is Featured, Other Applications
The complexity of satisfying telecom customers demands a technology that delivers the flexibility, insights and comprehensive reach of integrated AI. As a provider of services vital to nearly everyone, the job of optimizing customer data, while seemingly...
by Jonathan Kaler | Sep 5, 2023 | AI and Machine Learning, Customers, Decision Platform, Featured
No two customers are alike, and nothing knows it better than AI. More and more service businesses, in sectors from airlines to gaming, are realizing real value from using decision automation, supported by powerful machine learning, to manage and enhance their...
by Jonathan Kaler | Jul 10, 2023 | AI and Machine Learning, Featured, Uncategorized
Every second of every day, all across the globe, vital, life-affecting decisions are increasingly made not by people, but by AI decisioning. Yet, despite its ubiquity, for many, the question remains, what exactly is it? According to Forrester Research, “AI decisioning...
by Jonathan Kaler | Jun 26, 2023 | AI and Machine Learning, Automation, Featured, Is Featured, Uncategorized
It’s no secret artificial intelligence is transforming business and life in general. AI is empowering organizations to raise productivity, lower costs and broaden horizons. At the same time, human oversight and control is essential. Beyond leveraging machine...
by Jonathan Kaler | Jun 16, 2023 | AI and Machine Learning, Automation, Blog Type, Government, Government, Healthcare, Healthcare
A personal tale of a wrongful-death suit and how AI might have prevented it. In terms of the complexity of human interactions, technology and operations, nothing matches a hospital. Every day, round-the-clock healthcare professionals make literal life-and-death...